Order Status & Tracking

How do I check the status of my order?
Login to your account and click on My Orders to get all the information
How will I know if my order has been placed successfully?
You will receive an email confirmation from Faballey once your order is successfully placed. The mail will have all the details related to your order.
Can I modify the shipping address of my order after it has been placed?
No, you cannot modify the order yourself after placing an order on FabAlley. Please get in touch with customercare@faballey.com,  or +91-8929987349 / 0120-6...
How can I track my order shipment?
Orders, once processed and shipped can be tracked using the consignment/tracking number, commonly referred to as the AWB number. You can track your order in...
How soon will the status of my order be updated to 'Delivered' in my FabAlley account?
Please allow 24 hours post-delivery of your order for the order status to be updated.
My order shows delivered but I have not received it.
Generally, our courier partner delivers the order to the intended recipient at the delivery address only. In case, you have not received the order, we reque...
I was not available to collect my order. Will the delivery be reattempted?
Yes. If you were unavailable to collect your order, our courier partner will attempt the delivery up to two more times. If you are aware of your future unav...

Email: customercare@faballey.com