FabAlley

Order Status & Tracking 7

• How do I check the status of my order?
• How will I know if my order has been placed successfully?
• Can I modify the shipping address of my order after it has been placed?
• How can I track my order shipment?
• How soon will the status of my order be updated to 'Delivered' in my FabAlley account?

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Shipping & Delivery 6

• What are the shipping charges on faballey.com?
• Do the shipping charges vary on the number of items purchased/weight of the order?
• How long will it take for my order to reach me?
• What delivery methods do you use?
• How do international duties and taxes work?

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Return & Exchange 14

• What is FabAlley’s 15-days return policy? How does it work?
• What should be done if my package has been opened or tampered with?
• Which products are not eligible for return and exchange?
• How do I return products purchased from FabAlley?
• How do I place an exchange request on FabAlley?

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Cancellation Policy 3

• What is FabAlley’s Cancellation Policy?
• How do I cancel my order?
• I just cancelled my order. When will I receive my refund?

International Ordering & Shipping Policy 9

• Which countries does FabAlley ship to?
• What are the shipping charges on International orders?
• How long will it take to receive the ordered products?
• What delivery methods do you use?
• How do International duties and taxes work?

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Order & Payment Policy 7

• How can I place on Order on the FabAlley website/M-Site/App?
• What are the payment options available?
• Is it safe to use my credit/debit card on faballey.com?
• How do I redeem a coupon/gift card?
• What happens to the money deducted from my debit card/credit card/Net Banking/Wallet for an unsuccessful prepaid order?

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