International Ordering & Shipping Policy

Which countries does FabAlley ship to?
We currently deliver to the following countries - Australia, Belgium, Canada, China, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia,  Irelan...
What are the shipping charges on International orders?
FabAlley charges USD 10 for all international orders (Except US and UK i.e. USD 15) irrespective of the order size. Country Service Cost USA ...
How long will it take to receive the ordered products?
For International Shipping, the average delivery time is 7-10 days depending on the country of residence
What delivery methods do you use?
All International orders are sent through DHL
How do International duties and taxes work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortu...
What payment options are available on FabAlley?
Paypal
How do I cancel my international order?
Please note that your order can only be cancelled before we have dispatched it to you. We have no way of cancelling it once it is shipped from our end. If y...
What is the return policy for International orders?
For all international orders, customers have to return the products themselves. The order needs to be sent back to the following address- FabAlley, High S...
What if I don't want to pay my international duties and taxes?
If you choose to refuse the delivery of the product for any reason, the refund cost will be made after deducting the import charges we incur to ship the pro...

Email: customercare@faballey.com