Order & Payment Policy

How can I place on Order on the FabAlley website/M-Site/App?
Just go through these simple steps to place an order on our website/M-site/app - 1.       Click on the product to be ordered, select the desired size and c...
What are the payment options available?
Credit/Debit card Net Banking Cash on Delivery (for India) Paytm wallet MobiKwik wallet Paypal (All countries except India)
Is it safe to use my credit/debit card on faballey.com?
You can be assured that Faballey offers you the highest standards of security currently available on the online to ensure that your shopping experience is p...
How do I redeem a coupon/gift card?
Once you have shortlisted the product you wish to buy, select the size and click ‘Add to Bag’, and view your cart. Here you can enter the discount/coupon co...
What happens to the money deducted from my debit card/credit card/Net Banking/Wallet for an unsuccessful prepaid order?
If your card is debited by mistake, you need not worry. Please make sure of the following at your end  Please check your bank account. If it has been debi...
Is there a purchase limit for a COD purchase?
Yes, COD option is available on purchases up to a limit of Rs. 10,000, beyond which purchases can only be made using Netbanking or Credit card/Debit card.
How do I pay the courier executive for COD purchase?
Except cheque/DD, you can pay the courier agent by any means.

Email: customercare@faballey.com